Cisco Collaboration Support


  • Cisco Call Manager
  • Cisco Unity
  • Cisco Presence & Jabber
  • Contact Center Express
  • Cisco Expressway
  • Cisco Meeting Server
  • Latest Version
  • New Features
  • More Secure
  • License Migration
  • Cisco Smartnet Help

Basic UC Support

Priced Per Phone

Proactive Monitoring Security patches as needed All problems with systems covered

Classic UC Support

Priced Per Phone

Proactive Monitoring Security patches as needed All problems with systems covered User adds and changes are included

Ultimate UC Support

Priced Per Phone

Proactive Monitoring Security patches as needed All problems with systems covered Adds and Changes Yearly Full Version Upgrades

A team of experts working for you!

Unified Concepts has been installing and supporting Cisco voice solutions since 1998. Our team has designed and deployed solutions in excess of 10,000 phones. Our proactive monitoring and support packages adds a team of certified Cisco certified engineers to your staff. Our team is experienced in Cisco Call Manager Support, Cisco Unity Support, Cisco Unity Connection Support, Cisco Presence Support, Cisco Jabber Support, Cisco Expressway Support, Cisco Finesse Support, Cisco Emergency Responder Support, Cisco Meeting Server Support, General Cisco Collaboration Support. From integrating SIP with H.323 gateways, integrating Skype for business with Cisco Meeting Server (formerly Acano), to building full blown SX80 collaborative experiences for museums, we have probably done it before. Cisco VoIP support is second nature to our team. By using a proactive approach our team is able to fully manage your Cisco Collaboration for much less than a cloud voice solution. Your investment in this enterprise solution was a great choice. Let us help your company manage your system and take advantage of the capabilities. Cisco software support can be complicated. If you let it expire, don’t worry. We can help you get back in compliance for less than you would expect. Smartnet, UCSS, SWSS, Cisco One, there are a lot of acronyms. Our team can help you sort through the confusion quickly and painlessly.