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Discovery Evolution

The goal of our Discovery Process was to show our customers how much money they specifically could save with Unified Communications. That starts with gathering information on our customer's current environment. Once that was accomplished we would take that information and build a solution tailored to that customer. We leverage our knowledge of the multiple systems against the customers' needs. Once that is done we compare current costs with projected costs based on our new "Master Plan" for our customer's communications.

The savings we uncovered were amazing. We started deploying these solutions based on our "Vision". We were hitting our savings number every time. Most of our customers were realizing even more savings than we originally projected. This was partly due to new ways we were learning to configure the systems to avoid costs. Customer after customer we continued to improve upon our methods increasing functionality and decreasing costs. We continued to implement our findings into our discovery process.

At this point our discovery process was producing unbelievable savings for our customers. Some of our competitors were starting to use tools provided by some of the vendors to attempt to accomplish the same goal. Our discovery process was turning out numbers that were more than double what they were generating.

As we moved on we started having companies and schools call us with requests on existing systems. They had made the investment yet were not realizing the cost savings they had expected. Because of this we developed our UC Check. The UC Check is a high level assessment of an existing system. The end result is a road map to an optimized system that will realize all of the benefits the system should have had from the initial install.

Our value is in our vision and our experience designing and deploying Unified Communications solutions. Without an overall vision for your solution you are just selling yourself short. We regularly see potential customers that pay for "consultants" to come in and claim to do an analysis of a customer and recommend a solution. Sometimes they even write an "RFP" for the customer. This is great for comparing systems on a feature by feature basis. We have yet to see one that actually contains a vision. We completed a much more intensive analysis already at no cost to our customers.

As new technologies come out we proactively look at their impact on our solutions based on the above criteria. We also see potential customers claim they are able to do their own analysis in house with their own people. This claim is usually followed with the statement "Unified Communications will not save me money" We have been doing this day after day for years. The savings are there. If you want to see how big they can be we can help.


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