Voicemail

Unified Concepts has three basic ways to handle voicemail.

• Stand alone voicemail that is accessible from your phone just like the systems of the past.
• Voicemail that will give you a second folder in your email so you can listen to your emails.
• Full Unified Messaging so you can listen to Emails from your phone, play voicemail from your email, even listen to fax's from your phone. This includes full integration with Exchange or Lotus Notes.

Instant Messaging

Cisco's Unified Personal Communicator is a lot like a chat client on your desktop with many more features. It manages voice, video, IM, document sharing, voice messages playback, and directories from a single unified interface. Get answers fast, collaborate in real-time, and respond quickly to customer needs.