We know that keeping up with all the new technologies and changes in your IT environment is challenging and time consuming. And, as data center networks blow past conventional LAN/WAN switching and routing to a true network fabric that includes physical devices, virtual networks and proprietary networking… it’s easy to understand how you can find yourself overwhelmed.

We can empathize with your daily trials because we’re network engineers and system administrators just like you. We know what it takes to manage complex, evolving networks and data centers. Our monitoring enables us to quickly detect, diagnose, and resolve network performance problems and outages—before you start getting calls asking if the network is down. That means you can spend your time actually managing your network, not supporting your network management software.

Advanced VoIP Network Monitoring - We use Cisco’s IP SLA technology to collect network performance statistics without intruding on voice calls. These statistics include MOS, VoIP jitter, network latency, and packet loss, giving you detailed visibility into VoIP performance. Plus, your portal will offer a unified view of overall network health as it relates to VoIP performance, as well as, a single point for alerts and reporting.

We deliver detailed visibility into performance metrics that are indicative of the health of the VoIP environment. Monitored elements include registered/unregistered phones and gateways, rejected phones and gateways, the operational status of each connected phone, and server metrics, such as CPU utilization, memory, packet loss and average response time.

TCP Connect – Measure connection time, which is useful for application and server monitoring

UDP Jitter – Measure round-trip delay, one-way delay, one-way jitter, and one-way packet loss

VoIP UDP Jitter – Measure VoIP call path metrics

ICMP Echo – Measure round-trip delay

UDP Echo – Measure response times between IP SLA nodes using IP

ICMP Path Echo – Discover a network path using trace route and measure the response time between a Cisco router and devices using IP

ICMP Path Jitter – Measure the inter-packet delay variance along a trace routed network path

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